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Terms and conditions

• The product is sold with regular invoice and manufacturer's warranty.

• All International orders (outside European Union) are subject to inspection and clearance through customs.

• We are NOT responsible for any taxes, duties and fees incurred. Buyers are responsible for knowing their countries specific policies/procedures. 

• If you have questions about these procedures, please contact us prior to purchase.

PAYMENTS

• The preferred form of payment is Paypal but we also accept bank transfer.

• Only European Union purchasers may require payment in cash on delivery but the request must be made before the purchase.

DISCLAIMER

• We use titles, descriptions and images provided by the manufacturer and/or distributor.

• While we attempt to make every effort to ensure the accuracy of this data, occasionally mistakes do occur.

• We encourage you to check the manufacturer's website for more information by referencing the manufacturer's part number.

• Please also note that some images are representative and, while similar, may not be of the exact product for your application.

SHIPPING

• We ship from Italy, so the buyer is asked to pay attention to the delivery times indicated.

• Combined rates: we offer discounted shipping rates for multiple item purchases.

• Please contact us prior to completing checkout

• Items in stock will be shipped within 3 days from receiving the payment.

• Due to inventory fluctuation, an item may be on backorder.

• In this case we will communicate the expected delivery date to the buyer and give the choice to cancel the order for a full refund.

• Most backordered items are shipped within 7 - 10 working days.

• The shipment would be made by UPS, DHL or SDA express couriers due the weight and the dimensions of the package.

• it is absolutely mandatory to provide a telephone number useful to facilitate the delivery.

• Without a phone number, the shipment may not be done.

• In the case of failed delivery by the courier, unless it was caused by the negligence of the courier but by not accurate delivery information and inability to contact the receiver, all costs required by courier for further delivery attempts will be charged in full to recipient.

• In case of return shipment, all costs will be charged to buyer and deducted from the possible refund.